Why is my Apple Health swim missing in Swimee?

1. Find the original workout

Check your iPhone's Apple Health or Fitness history for the session. Confirm its date and that its workout type is swimming. A workout visible on the recording device may still need to sync to your iPhone. If the original record is absent, start with the recording device or app rather than Swimee. For your next pool recording, check the pool length before starting the workout.

2. Review Health read access

Review Swimee's Health permissions in the Health app or iOS Settings. Access is chosen on Apple's native permission sheet and can be managed afterward. HealthKit protects read-permission privacy: an app cannot simply distinguish denied read access from an absence of readable records. An empty list is therefore not proof that your workout has been deleted. Health permission is separate from usage analytics.

3. Refresh without deleting your local history

After the original workout has synced and the relevant read access is available, reopen Swimee and refresh the history. Avoid using uninstall as the first troubleshooting step. Swimee's local database is excluded from device backups and iCloud sync; uninstalling may lose user-created goals and venue assignments. Available Apple Health workouts can be imported again after authorization, but those custom records are not restored by reimporting.

4. If the workout is still missing

Contact support with the app version, iOS version, recording source and the steps you tried. You do not need to email health records or precise routes. If you have not recorded a swim yet, the sample experience can show the interface; it is separate from your own Health history.

Check the sources and try the tools

• Apple: Go for a swim with Apple Watch
• Apple: Authorizing access to health data
• Free swimming pace calculator

Menus may vary by OS version. This guide explains recordings and metrics; it does not replace coaching or medical advice.